Top Leadership and Communication Skills Development!
Choosing the Right Training to Meet the Needs of
Leaders,
Managers,
Sales People,
Project Managers,
All Employees!
How do you identify a top leadership and communication skills development program?
Most leaders and organizations continuously seek improvement of skills and enhanced results for their leaders and teams. Identifying the actual information and delivery that will provide the largest return on investment can be tricky. Case in point, we often want people to attend leadership training thinking that it will make the attendee better at leading and managing people. It’s the same for project managers, sales people and other high value employees. We send them to training that we believe will help them, like more leadership, project management, sales training, etc. Unfortunately and all too often, both the individual participant and the leaders that sent them are surprised when the training doesn’t help their performance or results. In fact, the same challenges they had before still exist.
[su_icon_text color=”#1416b6″ icon=”icon: key” icon_color=”#2535be” icon_size=”133″]The reason the attendees have the same challenges is due to the fact they attended poorly designed (not designed to develop) training and information. At the Team-builder Leadership Institute we know and understand these inherent challenges. To combat and eliminate them we design our training as development programs. Each is specifically designed to provide long term content acquisition, understanding and mastery.[/su_icon_text]
We also understand that many times we as leaders think the employee’s performance challenges comes from technical skills deficiencies (step by step procedures). However, often the real area of skills needed is the interactive piece, the people skills, to get acceptance of and commitment on the technical skills they already know. Without those people skills, most of the time the unfortunate leaders alienate the people they are trying to lead. Research shows that without these concepts and skills, regardless of what technical skills that have, both the organization and the individuals suffer.
We design these foundational communication concepts and development into all of our courses. No technical set of skills is of great use until the ability to create employee buy-in and commitment is cultivated. It does not matter whether you are in a:
- Leadership
- Managerial
- Project Management
- Sales Professional
- And even a first line employee
The ability to engage people positively, build a relationship and elicit cooperation is imperative to organizational innovation and competitive performance. Here at TLI, we are different because we strategically design in communication skills and interactions standards that solidify teams and create winners and success!
Top Leadership and Communication Skills Development is the most important consideration to your end result and return on investment.
Your first decision is-identify:
Do they need technical skills training (short-term memorization or step-by-step processes?)
OR
Performance Development (people to people interaction skills-lasting concepts, understanding, & application?)
When the decision is made to send someone to training, the thought is that it will make the attendee better, more powerful, more effective and successful at leading and managing people. Often, the reason they have the same challenges as far as post-training results is due to the fact they received poorly designed (not designed to develop) training and information. Ask any leader, project manager, first line supervisor, collections specialist or sales person and they will tell you that the hardest part of their job is the people they deal with. Their customers, their employees, their peers, their bosses, etc.! Take project management for example; anyone who has ever managed a project knows it’s NOT the technical aspects (processes and procedures that suddenly don’t work anymore or become difficult) it’s the people on the project team! They do not cooperate or the project sponsor(s) will not tell you exactly what they want (as the end results) or there is a key player blocking your progress because they have decided they don’t like you or your project!
In these cases, all the project management training in world will not help the project manager. It’s the same situation as when the sales person cannot get the prospect to share their need, or the collection agent cannot get any form of cooperation from the debtor. The common thread in all of these scenarios is that it requires advanced communication skills, not more technical skills! This mistake is made every day in just about every organization everywhere! People try to use technical training to address a lack of interpersonal communication efficacy.
What we do and How we do it
At the Team-builder Leadership Institute we understand the need to choose the right training for the desired results. We also understand how people actually acquire the skills and capabilities organizations want and need them to have. To meet that need we design all of our training whether project management, leadership, sales, or collection to provide these absolutely necessary foundational skills. These techniques are not taught in other training or soft skills programs. Skills we teach through our immersion training, such as:
- Masterful use of questions to get agreement and commitment
- Using questions to train and develop
- Choosing your words based on your goals and required results
- Focusing on goals when communicating–never your emotions
- Understanding what a person is really saying, not what you think you heard
These are just a few of the key skills that remove barriers of human interaction and make the technical skills an individual has fully operational.
Get started and transform your results.