Communication Success Program

This course provides the participant with the ability to recognize each individual’s communication style. Additionally, it allows the participant to quickly determine the correct words, phrases, and focus to use in any given conversation ensuring they achieve their desired results. It is very in-depth and provides the “what” to say along with exactly “how” to say it to produce the desired outcome from any conversation.

After this training you will be able to:

  • Build instant rapport and relationships
  • Understand the difference between personality types and communication styles
  • Instantly recognize the communication needs of others
  • Adjust your speech pattern to guarantee the results you’re after
  • Understand how an individual will react to stated information before they hear it
  • Create consensus with coworkers
  • Communicate with your superiors with confidence always obtaining a positive outcome
  • Train team members to communicate positively and effectively creating a positive team work culture

Product Description

Objectives – key skills I will learn

 

 

  • Instant recognition of communication styles
  • Confidence and accuracy in conveying information
  • Ironclad verification process to insure desired message is conveyed
  • Recognition and understanding of others’ beliefs systems
  • Understanding of how beliefs systems people hold affect their communication
  • How to instantly remove conflict and negativity from communication
  • To focus all communication on goals removing all negative emotions
  • To build an immunity to negative communication from others

 

Course outline

 

 

  • Communication styles versus personality types
  • How to recognize and adjust to each communication style
  • Having critical conversations with ease and success
  • Delegation communication that guarantees successful results
  • Wordsmithing your message so the receiver only focusses on the content, not the delivery
  • Communicate so the goal and desired result are always the focus not emotions
  • Develop emotional control through the D.A.R.R. communication technique

Product Features

Credit hours 20

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